Business Management

Support Your Team

As a manager, you have a great deal on your plate the majority of the time. But one of the most important things (if not the most important thing) you can do is to make time to support your team.

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KEY ACCOUNT MANAGEMENT

Anyone in business will tell you that it is easier and cheaper to sell more products and services to an existing customer than it is to go out and find a new customer. Key Account Management or “KAM” is all about focusing on your key existing customers

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Implementing Value Pricing

Many businesses are stuck in the outmoded approach of time based billing, undercharging and setting fees based on what the competition is charging; a situation where the customer and the market is driving your rates and not you. Value based pricing advocates that the customer is the ultimate arbiter of value.

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